Contact SlowMoose

• Include your order number when the question relates to a purchase.
• Describe the product and the issue in plain language.
• For damage or faults, mention when the issue began and attach evidence if requested.
• Never include a full card number, password or other sensitive payment credentials.

Tell us the product name or SKU and the device, connector or use case you need it for. Product information is based on supplier data, so a specific model number is useful when compatibility matters.

For an existing order, include the order number and the email address used at checkout. Do not send an item back until return instructions have been provided, as the correct return route can depend on the product and the issue.